It may be that more immediate or specialised help is considered appropriate. Below are some useful contact numbers for further advice and help on mental health and emotional matters. Please be aware some agencies charge fees, others may not.

Crisis Numbers:


08457 909090

Sane Line

08457 678 000

A national out-of-hours (12noon – 2.00a.m. daily) helpline for anyone coping with mental illness; sufferers, carers or concerned family or friends.

East Surrey Crisis Advice Line (24 hours)

01737 778142

Community Mental Health Team Offices

  • East Elmbridge: 020 8873 4300
  • Epsom, Ewell and Banstead:01372 204000
  • Mole Valley: 01306 502400
  • Redhill: 01737 272301
  • Tandridge: 01883 385481

A service for adults with moderate to severe mental health problems. The service will help and refer to appropriate specialist services such as Crisis Assessment and Treatment Teams, Eating Disorder Services and Continuing Needs Services. The above offices keep regular office hours.

General, financial, legal and practical advice

Citizens Advice Bureau

01372 720205

Bereavement Care


0208 393 7238

Offering help to the bereaved.

Domestic Violence

Surrey Helpline

01483 776822

National Domestic Violence Helpline (24 hours)

0808 2000 247

Marriage and Relationships


0845 4561310

Surrey Family Mediation Service

01306 741777

Women’s Centre

169 Canbury Park Road, Kingston on Thames, kt2 6cg

0208 541 1941

Drug and Alcohol Abuse

Surrey Drug Care (24 hours)

01483 300112


01372 379739

Drug and alcohol service for adults


0800 917 8282


0800 776600

Comprehensive advice and help on drug related matters. For more information we recommend

Family and Children

Child Support Agency

08457 133 133


0800 018 4318

Lone parent support and advice

Parentline Plus

0800 783 6783

Advice and information on parenting issues

Families need fathers

0870 760 7496

Grandparents Association

01279 444964

Association for Shared Parenting

01789 751 157

Youth/Child information and counselling:

Heads Together – fourteen to twenty-five year olds

01737 378481


01372 722976

Eleven to eighteen year olds with worries or concerns over their parents’ relationship difficulties.

Surrey Family Mediation Service

01372 749911

Counselling for children aged six to twelve where parents are divorcing or separating.

01372 726083

Experienced child psychotherapist, Alexandra Payne MA, MBACP Accred, UKCP.  Private practice in Epsom/Ashtead, working with youngsters aged four to eighteen.

Sexual Health services, including contraception:

Surrey NHS (clinic times only, 24 hour information)

01372 384375

All other information – office hours: 01372 384337

It’s worth noting that most of the above agencies have websites and it may be more convenient and appropriate to make first contact this way. We recommend Google for all searches.

The material available on this website is designed to provide general information only. Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute legal or other professional advice. The ECS does not endorse and does not accept any responsibility or liability for the contents of websites referenced by an external link.

If you represent a local help agency, and wish to have the agency name and number added to the list, please contact the Epsom Counselling Service via our contact form with your request and contact details.