Georgia, online-client manager, 07903190147

The Epsom Counselling Service (ECS) understand that counselling and therapy should be accessible to all, no matter the location or environment. The ECS have a number of qualified and experienced practitioners who can offer online counselling. The fee ranges from £35 to £65 depending on their experience. 

All ECS practitioners are BACP or UKCP registered and hold relevant insurance. Additionally, they all benefit from industry-mandated supervision from experienced and regulated senior practitioners.

There are differences between an online and in person counselling experience. And it’s something of an individual choice. The ECS recommends some research before choosing a route. Our Online-client manager, Georgia, will be happy to offer guidance and support on this, during the initial consultation.

Online work can take place across various platforms, from ‘zoom’ video calls to standard phone calls via mobile or landlines.

General benefits of online therapy include:

  • convenience and flexibility e.g. for shift workers or people with busy schedules
  • ‘home’ as a safe place to begin counselling sessions for those that suffer more extreme anxiety and nervousness
  • where accessibility could be a challenge e.g. public transport, personal circumstances
  • cost effectiveness e.g. the avoidance of travel costs
  • potentially quicker process to ’embark on your journey’

To book an initial online enquiry please contact Georgia, our Online-client manager, on 07903 190147. If your call is not answered, please leave a brief message, with your contact number and availability to receive a return call.

The consultation session allows us to better understand your specific needs. We provide, both, brief and longer-term therapy, depending on your goals and therapeutic needs. This can be reviewed on an ongoing basis between you and your counsellor.

For details of our grievance procedure please click on the ‘Our Philosophy’ page.

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    Frequently Asked Questions

    What is the first step?

    Your first step is to contact us via the contact form above or, preferably phone Georgia on 07903190147. If you call, please leave a message and you will receive a quick response, normally between 1-2 working days.

    Can I book an appointment for someone else?

    You can start the process, but the potential client would need to have a consultation and engage with us before an appointment can be booked.

    I’m unsure if I need therapy, can I discuss this with someone?

    Georgia or Tracey (07719346657), the Service Manager (for in-person counselling), will happily answer your questions in the initial consultation.

    Will my sessions be weekly?

    Online therapy has the benefit of being flexible.  Yes, generally we stick to 50-minute weekly appointments, at the same time each week, but, dependent on your needs, we can also offer 90 minute sessions and additional sessions eg twice weekly.

    What happens if I can’t make a session?

    We have a one-week cancellation policy. Fees are still chargeable without this notice (Severe illness or hospital emergencies can be discussed with your therapist)

    What happens in the consultation?

    The consultation session allows us to clarify areas for exploration and discussion. We may discuss goals and/or themes .

    How many sessions will be right for me?

    After the initial consultation, if you want to proceed, you will be offered six sessions. After the fifth session you and your therapist will discuss the option of further sessions.  Additional sessions are arranged on a weekly ongoing basis.  Closure sessions depend on how long the therapy has been going.  Generally one session for every month of therapy eg three months would be 2-3 weeks for closure. This is usually capped at between 4-6 sessions.